POLICIES & TERMS

TERMS OF USE
We encourage you to read the terms in full before using this Website. If you do not accept these terms, please avoid using this Website. By continuing using the Website, it imply that you have accepted these terms. We do occasionally update these terms hence, please refer or revisit this page for any updated terms in the future. The term 'Gayo Agri Foods' or 'us' or 'we' mentioned, refers to the Owner of the website. The term 'you' refers to the user or viewer of our website.

PRIVACY
Please review our Privacy Notice, which also governs your visit to our website, to understand our practices.

COPYRIGHT
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Gayo Agri Foods or its content suppliers and protected by the international copyright laws. The compilation of all content of this site, is exclusively the property of Gayo Agri Foods, with copyright authorship for this collection by Gayo Agri Foods, and protected by the international copyright laws.

TRADEMARKS
Gayo Agri Foods trademarks and trade dress may not be used in connection with any product or services that is not Gayo Agri Foods, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredit Gayo Agri Foods. All other trademarks not owned by Gayo Agri Foods or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Gayo Agri Foods or its subsidiaries.

LICENSE & SITE ACCESS
Gayo Agri Foods grants you a limited license to access and make personal use of this site. You may copy information from this Website only as necessary for your personal use to (a) view, (b) save, and (c) print, or (d) e-mail only. You are granted a limited, revocable, and non-exclusive rights to create a hyperlink to the home page of Gayo Agri Foods as long as the link does not portray Gayo Agri Foods, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Gayo Agri Foods logo or other proprietary graphic or trademark as part of the link without any prior written permission from Gayo Agri Foods. You agree otherwise not to reproduce, modify, distribute, decompile, disassemble or reverse engineer any portion of this Website.

PRIVACY POLICY
Gayo Agri Foods is committed to ensure that your privacy is protected. Should we request certain information from you in which you or your organization can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Gayo Agri Foods may change our policies from time to time by updating this official page based on relevance of the business requirements. Please feel free to check this page from time to time to ensure you fully agree with any changes with the existing policies. This policy is effective from 8th of December 2022.

WHAT WE COLLECT
We may collect the following information, including but limiting to:

  • Your official Name
  • Your role or position in your company, company name and address
  • Your other personal information (as generic information without publishing your personal identity)
  • Contact information including E-mail, WhatsApp, WeChat address and mobile phone number
  • Demographic information such as postcode, preferences and interests
  • Valuable feedback and surveys from you
  • Other information relevant to Customer Surveys and/or offers

WHAT WE DO WITH THE INFORMATION GATHERED
We require this information to understand your needs, enhance the value of our product and services to serve you better and in particular for the following reasons:

  • Internal record keeping and references
  • We may use the information to improve our product and services
  • We may periodically send promotional emails about new solutions, programs, offers or other information which we think you may find interesting using the email address which you have provided
  • From time to time, we may also use your information to contact you by email, mobile phone, landline, social media contact address or email. We may also use your valuable feedback or information to customise our website and learning platform to better suit your interests and stay ahead with the market trends.

If you have agreed - previously or currently, to Gayo Agri Foods using your personal information, you may change your mind at any time by writing or email us at customersvc@gayoagrifoods.com to update the status.

SECURITY
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

COOKIES
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

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FOLLOW US

Whitewood Trading Sdn Bhd
199701012028 (427524-W)

Pusat Dagangan Phileo Damansara 1,
Unit G607, Block G,
No. 9, Jalan 16/11,
Off Jalan Damansara,
46350 Petaling Jaya,
Selangor, Malaysia.

Tel : +6 017-9695670